Michael Chambers

Languages: C#, JavaScript, TypeScript, T-SQL, VB.NET

Microsoft: C#, ASP.NET Core, .NET Core, .NET Framework, EF Core, Web API, Razor Pages, SignalR, OAuth

Frontend: HTML, CSS, Angular (project experience)

Architecture & Design: Clean Architecture, Domain-Driven Design (DDD), RESTful API design, MVC, SOLID

Databases: MS SQL Server (MSSQL), T-SQL, EF Core, Dapper, ADO.NET

Tools & Systems: Azure DevOps, Jira, Confluence, CI/CD, Docker, Git, Linux OS, Playwright, xUnit

• Developed and maintained ASP.NET Core 8 applications and REST APIs using C#, Entity Framework Core, SQL Server, and JavaScript/jQuery, supporting 3 judicial case management system applications.
• Modernized legacy VB.NET/Classic ASP applications into ASP.NET Core Razor Pages using Clean Architecture, SOLID principles, and unit testing while improving maintainability.
• Diagnosed production issues and optimized application performance using Visual Studio, SQL Server, Chrome DevTools, and backend debugging techniques.
• Collaborated with court personnel to gather requirements, deliver application enhancements, and participate in Agile development, Git workflows, Azure DevOps, and peer code reviews.

• Enhanced and supported enterprise healthcare applications using C#, Angular 12, Oracle APEX, Oracle PL/SQL, Informatica ETL, Perl, and PHP, delivering production fixes and application enhancements.
• Partnered directly with internal healthcare departments to gather requirements, implement new fields, workflows, and application functionality supporting business-critical operations.
• Investigated backend data, integration, and ETL issues using Oracle SQL and Informatica, performing root cause analysis to improve application reliability and data integrity.
• Collaborated with business users, QA, and development teams through ServiceNow, Jira, Agile sprints, code reviews, and technical documentation.

• Developed XSLT transformations converting XML into JSON messages consumed by Apache Kafka, supporting Delta Airlines Flight Information Display Systems.
• Collaborated with Product Owners, senior developers, and business stakeholders to refine requirements, participate in Agile sprint planning, and deliver enterprise integration solutions.
• Participated in peer code reviews, Git-based deployments, and maintenance of XML transformation logic supporting real-time enterprise messaging.
• Completed IBM enterprise training in Agile software development, SDLC, B2B/B2C collaboration, and Celonis Process Mining.

• Resolved 20–30 technical support requests daily via Salesforce, troubleshooting Windows and macOS software through phone, chat, email, and remote support.
• Diagnosed application issues, reproduced software defects, and escalated recurring problems to engineering teams, contributing to product improvements.
• Delivered clear technical guidance to users of all skill levels while improving resolution times and customer satisfaction.

• Diagnosed and resolved complex Linux server issues using log analysis and command-line tools across Apache, MySQL, PHP, DNS, email, FTP, and TCP/IP technologies.
• Administered and troubleshot enterprise LAMP environments while ensuring high availability and reliable customer-hosted services.
• Delivered world-class technical support through phone, chat, and ticketing systems while translating complex infrastructure issues into clear customer solutions.

• Tracked inbound shipments arriving by rail, truck, and ship to ensure on-time delivery for manufacturing operations.
• Investigated delayed shipments by researching transportation and inventory records, communicating findings, and updating tracking reports.
• Prepared and maintained weekly Microsoft Excel reports detailing shipment status and inventory activity for General Motors management. Reports were reviewed, approved, and archived at General Motors headquarters.
• Served in the Quality Department, creating Microsoft PowerPoint presentations and reports for the General Motors Quality Supervisor to present to plant leadership, including the Plant Manager.
• Assisted UAW employees and production personnel by researching inventory issues, locating materials, and resolving receiving discrepancies.
• Maintained inventory records and performed high-value receiving slip corrections requiring exceptional attention to detail and approval from plant management.
• Processed shipping, receiving, and inventory documentation while ensuring accuracy and compliance with established procedures.
• Managed multiple priorities in a fast-paced manufacturing environment while maintaining accurate records and meeting operational deadlines.

• Retail Merchandiser — Retail Odyssey 2026 – Present
• Web Admin — Eaton Rapids Band Boosters 2026 – Present
• Seasonal Warehouse Associate 2025
• General Office Assistant — Michigan Plumbing 2020 – 2021